![]() I love Amex, btw, when a vendor tries to screw me on a purchase. (They will say, BTW, that it works on their machines, of course - but the fact that it failed to install on two machines at my end finalized its failure for me.)Įventually, I gave them a pledge that I would delete the product and they issued me a refund. ![]() ![]() So, I then initiated a charge back from American Express (since I had used my Amex card for the purchase). Initially, they were ignoring my requests for help. It wouldn't install on two different machines I have, both running Win7 圆4. No, it seems to be a "permissions issue" that popped up after a Win7 update took place. Smith Micro is now totally ignoring my communications.Ībout to initiate a credit card charge back. Has anyone else ever encountered this and, if so, how did you resolve it? I've tried initiating the install in administrator modes and in Windows diagnostic modes. The installation fails on two different computers that I have, so I don't buy that the applet is okay. If I hit "no", I get the "where is Poser?" screen again. You may run Setup again at another time to complete the installation." If you exit now, the program will not be installed. Again & again & again.įinally, I click "cancel" instead of "okay", and I get a screen that says, "Setup is not complete. It's correct location is already selected. Then, the same window pops up again, asking me to find Poser. So, I click okay and I see the screen that's pictured in the attached JPEG. Please click OK if you would like to manually locate your copy of Poser." Whenever I attempt to make the installation of Physics, I click on its install logo and get a message that says, "Poser could not be found on this system. And I have no intention of upgrading to PP11 until I see all it's issues on this site seriously begin to wane).Īnyway, I purchased Poser Physics 2012 during their recent Thanksgiving sale but I get stuck in a loop when I try to install it. (Yes, I have the disc version for PP 2014 but have not installed that upgrade yet as I'm still finishing a project I started in PP 2012. I'm running Poser Pro 2012 16-bit in updated Win 7 Pro Edition 64 bit. So I was wondering if anyone else has bought this product from Content Paradise and has been unable to install it. This is not a problem with anything I've purchased here at Rendo, but Smith-Micro has been of zero help (and is now just ignoring me).
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